A report published by the Care Quality Commission on 10th December shows that Langford Medical Practice received a “Good” rating in all the categories examined during an inspection carried out on 6th October 2015.
The practice has now been taken out of the special measures that were imposed following an earlier inspection in February 2015, which resulted in an overall rating of Inadequate. Although inspectors rated the practice Good for being caring and responsive, at that time they found that there was a lack of compliance with some of the required policies, procedures and record keeping. Following the report, the practice has worked hard to address all of the concerns raised and the Care Quality Commission now acknowledges that significant improvements have been made.
A summary of the new findings can be viewed here and the full report here. Details of the earlier inspection and report were posted on the LVCA website in May 2015.
My wife attempted to make an appointment to see her Doctor at Langford Village Practice on Wednesday 9th December and was given the next available date of 31st December. The following day she received a phone call from the receptionist saying that appoinment was cancelled and replaced by one on 5th January 2016. She is not a happy bunny!